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Guarantee and terms

The guarantee, and the rules in plain words

Carwright is run by Carwright LLC, a Florida limited liability company ("Carwright", "we"), at 7901 4th St N, Ste 300, St. Petersburg, FL 33702. These are the pilot's terms. The pilot is our first period, while Carwright is by invitation and before a lawyer has reviewed these terms. It ends when the reviewed terms are posted here; the terms you accepted stay yours for your deal. Nothing here is written to trap you, and nothing sets a penalty against you.

The guarantee

If fewer than three written out-the-door quotes that count arrive within ten business days of approving your first requests, we refund the fee in full. We refund it without you asking. On an invited deal with the fee waived there is no fee, so there is nothing to refund.

What counts toward the guarantee. A qualifying quote is an itemized out-the-door price from a dealer. It is for the car description you approved: the specific car by stock number or VIN. Or an equivalent car that meets every requirement you set. One quote per store counts.

Who it must come from. It comes by email from the address the store publishes, or from another address at the same store or its own email subdomain. Our mail system must confirm the store sent it.

A price that requires dealer financing or a trade does not count, and it is never the price the others are asked to beat. It is shown with its condition, and we draft a request, for your approval, asking for the price without it. For a used vehicle the quote must also carry the odometer reading and the vehicle history report. It must also carry a statement of the title and any reported accidents.

When it counts. We count a quote when it is first shown on your deal page; the time it reached your deal's email address is kept beside it. A quote we know at that moment is already expired, withdrawn, or for a car the dealer says is sold does not count. If the dealer gives an expiry, we show it. If not, your deal page says "No expiry stated; reconfirm with the dealer", and we ask you to reconfirm before you rely on it.

If a vehicle sells or a quote expires later. A quote that qualified when it was shown still counts if the vehicle sells or the offer expires afterwards. Your deal page shows the change when we learn of it, and that quote is never again shown as the current lowest offer. The guarantee covers obtaining written offers; it does not reserve vehicles or keep prices open.

If all your offers become unusable, we look for suitable replacements while the deal is open. You approve any new request before it goes. Replacements depend on inventory and dealer replies. Three qualifying quotes inside the window satisfy the guarantee even if none remains available later. Your other refund rights below are unchanged.

The deadline. A business day is Monday to Friday; holidays are counted too, so the deadline never moves later. The clock starts the moment you approve your first requests, and the deadline date appears on your deal page from then on.

How long we keep working. While you do. The deal expires 30 days after your last action on it (an approval, a pick, a message to us). Every action resets that date, and the date shows on your deal page. Seven days without an action pauses the follow-ups, and we email you once. At 14 days the dealers are told the search is paused. At 30 days the deal expires, its email address is retired, and anything still waiting for your tap is withdrawn.

Two more ways to a full refund, on request. Within 72 hours of paying, or at any time in the first 30 days if you never approved a message. A refund is issued the day the rule is met and goes back to the card you paid with. Your bank posts it on its own schedule, which Stripe puts at five to ten business days.

We guarantee the number of qualifying written quotes described above, and nothing else about them. We cannot guarantee how a dealer acts when you buy. The paperwork comparison is there so you can see any difference before you sign, and the decision stays yours.

The fee

One flat fee of $99 per vehicle, paid once. Paid before any dealer is contacted and after you have read the request each dealer will receive. Price last changed October 16, 2026. A deal keeps the price it started at.

There are no other fees, no change fees and nothing that renews. The fee covers one vehicle, which means the car description you approve before your first requests go. For a new vehicle: the model, trim, drivetrain and required packages at your registration ZIP, with the colors you accept. For a used vehicle: the model, the model years, the trims, the mileage cap and the history you require. Or either, in which case the used-car requirements apply to any used car offered.

Until you approve the first requests, you can delete the deal and start again at no cost, inside the 72-hour refund. After they go, the car description is fixed; a different vehicle is a new deal with its own fee. Taxes, title, registration, shipping and the price of the vehicle are between you and the dealer and are never paid through Carwright.

What we compare. The vehicle's out-the-door price, as a total with shipping, with our tax and shipping estimates labeled as estimates. If you plan to lease, the quotes are still vehicle prices: lease terms (money factor, residual, term, mileage allowance, drive-off) are not compared. No lease figure on the free Market Read is a drive-off total. A trade is settled with the dealer you pick after the written price stands on its own.

Card details are entered on Stripe's page. Carwright never sees the card number.

What Carwright is

Carwright is a research and messaging service. For one vehicle, it drafts written quote requests to dealers. It sends them from an email address set up for your deal, and only after you approve them. It reads the replies into a side-by-side comparison. It drafts the follow-ups, and any request you choose to make that a store beat or match a written price, for your approval. It compares your paperwork with the quote you chose. You complete the purchase in person or by phone and sign your own documents.

The service is software. A language model writes your deal plan, reads the dealers' replies into the comparison and drafts the paperwork correction note. Requests to dealers are fixed letters with your car filled in. Software can make mistakes: a misread figure, a missed condition, a wrong estimate.

That is why every message is shown to you in full before it goes. Every figure carries its source or is labeled an estimate, and the paperwork check runs before you sign. You read before you rely. If we make a mistake, the remedy is the one above: the fee, refunded.

What it is not

Carwright does not sell vehicles, arrange financing, provide insurance or transport vehicles. It holds no dealer license. It does not represent a dealer, practice law or give tax advice. It never buys, sells, stores or displays a vehicle, and never takes a deposit, a title or possession of one. It never commits you to anything, and never accepts money or anything of value from a dealer.

Who Carwright serves at launch

Buyers who will register the vehicle in Florida and pay with a card billed to a Florida address. Or, for an invited buyer whose fee is waived, no card: the other two checks still run. Everyone else can use the free Market Read, and we will write once when your state opens.

Your part

You read and approve every message before it goes. You verify every figure with the dealer before you rely on it; shipping and tax figures are estimates until confirmed in writing. You never upload or paste a Social Security number, a driver's license, bank or card details, or a credit application. You use Carwright for your own purchase, not to collect quotes for someone else or to test dealers.

Texts from Carwright

The program is called Carwright deal texts. It is optional. You can use every part of Carwright without it. You join by adding your mobile number and ticking the texting box when you start a deal. Carwright may then text you when messages need your approval and when your deal changes.

Each approval text carries a link to your approve page. A reply to a text never approves anything. Message frequency varies with your deal. Message and data rates may apply. Reply STOP to any text to stop them. Reply START to turn them back on. Reply HELP for help, or write to desk@carwright.com.

Carriers are not liable for delayed or undelivered texts. Your consent covers texts from Carwright only and is never passed to anyone else. Tell us if your number changes, so texts about your deal do not reach someone else.

  • Mobile number (optional)
  • Only for texts from Carwright about this deal. Carwright never gives it to a dealer.
  • Text me about this deal. Carwright may text this number when messages need my approval and when my deal changes.
  • Message frequency varies with your deal. Message and data rates may apply. Reply STOP to stop or HELP for help. Texting is optional. You can use Carwright without it. See the terms and the privacy notice.
Mobile number (optional). Text me about this deal. Carwright may text this number when messages need my approval and when my deal changes.

What neither of us guarantees

Carwright does not guarantee that a vehicle stays available, a particular price or discount, or a dealer's acceptance. It does not guarantee financing approval, tax treatment, transport performance, vehicle condition or any legal outcome. The guarantee above covers written quotes and nothing else.

If we fail you in some other way, the remedy is the fee you paid, refunded. We never charge you more than the fee for anything, and nothing here sets a penalty against you. Nothing in these terms limits a right that Florida law gives you and does not let a contract take away.

A deal with no action for 30 days expires (an approval, a pick or a message to us counts as an action). Its email address is retired and the record stays until you delete it. These terms are governed by the laws of Florida.

Your data

What is collected, who processes it, how long it is kept and how it is protected are on one page: Privacy and security. You can delete your deal and its data at any time from the deal's settings.